Shipping policy

🚚 SHIPPING POLICY

📦 Shipping Destinations

We ship to addresses within the United States and Canada. Orders are processed and dispatched from our fulfillment location within the contiguous United States.

⏱️ Order Processing

All orders are subject to verification and availability confirmation prior to fulfillment. Orders placed on weekends or public holidays will be processed on the next available business day. We reserve the right to cancel or delay any order that cannot be fulfilled due to inventory constraints or other operational circumstances.

🏢 Shipping Methods & Carriers

We utilize reputable third-party carriers, including but not limited to USPS, UPS, FedEx, and Canada Post, to deliver orders to their destinations. The available shipping methods and associated rates will be presented at checkout based on the destination address and order weight.

💰 Shipping Charges

Shipping charges are calculated at checkout based on the destination, package dimensions, and total order weight. All applicable shipping fees are the responsibility of the customer unless otherwise stated at the time of purchase.

🔍 Order Tracking

Upon shipment, customers will receive a confirmation email containing a tracking number 📧. Customers may use this number to monitor the status of their shipment through the respective carrier's tracking portal.

🛃 Customs, Duties & Taxes (Canada)

Orders shipped to Canadian addresses may be subject to customs duties, import taxes, and brokerage fees imposed by the Canada Border Services Agency (CBSA). These charges are determined by Canadian customs authorities and are the sole responsibility of the recipient. We are not responsible for any delays caused by customs processing.

📍 Address Accuracy

Customers are solely responsible for ensuring that the shipping address provided at checkout is accurate and complete. We are not liable for orders that are lost, delayed, or undeliverable due to an incorrect or incomplete address. Additional shipping charges may apply for re-shipment of returned packages.

⚠️ Lost or Damaged Shipments

In the event that a shipment is lost or arrives damaged, customers must contact us within 7 days of the expected delivery date 📅. We will work with the carrier to investigate the matter and determine an appropriate resolution. We reserve the right to require photographic evidence 📸 of any damage prior to processing a claim.

📋 Policy Updates

We reserve the right to amend this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on our website.

For inquiries regarding your shipment, please contact our customer support team 💬.